Customer reviews

Sallie Payne Snell

Customer rating:

22-Oct-2018
Excellent hotel, friendly staff, lovely rooms vert clean and comfortable. Thank you


Anonymous guest

Customer rating:

17-Oct-2018
Very competent and friendly staff at reception, thanks. Room cleaning is ok, but missed the re-fill of bath gels, etc after first day.


Anonymous guest

Customer rating:

17-Oct-2018
The staff were fabulous, so very helpful, the rooms very comfortable with everything I needed. I had a great stay.


Anonymous guest

Customer rating:

17-Oct-2018
The Grandior was a perfect host for our business meeting and the room a fine environment to relax after a hard day's work.


Anonymous guest

Customer rating:

12-Oct-2018
Nice and clean hotel. Breakfast was very good. Staff was all friendly and helpful in giving locations to visit / places to eat.


Anonymous guest

Customer rating:

2-Oct-2018
Lovely hotel with excellent breakfast. Staff knowledgeable and helpful


Anonymous guest

Customer rating:

25-Sep-2018
The location is ideal. If coming by bus tip is to enter from back entrance only 200 metres away! We booked the classic room and it was beyond our expectations. Large and bright. Nice amenities in room. Rooms are cleaned to high standard Thankyou to housekeeping staff. My experience of booking was very good with Ludmila and Kateřina coordinating to link my booking as I already had a one night booking and needed to add more nights. Thank you all worked well including getting our requests! Breakfast well organised and plentiful despite hotel been host to several tour groups! Well done


rob van mechelen

Customer rating:

22-Sep-2018
great staff, worth the 5 stars


Jane Slaughter

Customer rating:

20-Sep-2018
Overall a very enjoyable stay. Staff were friendly and helpful plus the location was very handy to shops etc. I fully recommend this hotel.


hilton STEIN

Customer rating:

3-Sep-2018
8 Members of our party stayed here and were all delighted with the hotel in all aspects. We had not expected service and quality at this level. Close to everything and helpful front end staff. would stay there again.


Anonymous guest

Customer rating:

3-Sep-2018
the stuff was very kind and helpfull, especially the front desk. breakfast was great the room was comfortable hotel location is great the price was super worth


Barbara Wilson

Customer rating:

25-Jul-2018
I liked the hotel and the staff. We held our conference there on July 15th and 16th. The room, food, coffee and drinks were excellent. The only problem was that the AV equipment didn't always work.


Gillian Poppleton

Customer rating:

25-Jul-2018
The Hotel was comfortable and the food was good. The minibar prices were very excessive? It would be good to have some system to pay for trips with your outside contractors using Visa/mastercard or let your guests know that they need to bring more cash? The staff were very pleasant and helpful.


Anonymous guest

Customer rating:

24-Jul-2018
Delightful staff with equally as delightful rooms. Breakfasts were wonderful with a great mix of food and drinks. Again, attentive staff day and night, lovely and clean facilities and a fantastic location for touring Prague.


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