Customer reviews

Anonymous guest

Customer rating:

6-Feb-2020
Excellent Professional service with attention for individual Customer requirements


Anonymous guest

Customer rating:

17-Dec-2019
What a great experience from booking through to being dropped off at the airport. We received a quick response to our emails when we booked so the expectations were set!! The collection from the airport went smoothly and within half an hour of touchdown we were checking in. Great room, 915, spotlessly clean, unusualy for both of us we slept like logs the first night in a hotel. Breakfast service was very good, no issues for my wife getting soya milk and gluten free bread. The lobby bar also had soya milk for my wife's coffee's. In our break we had no need to utilise public transport in Prague as the hotel is located a 10 minute slow walk to the gorgeous Old Town area.....I will add that despite being out a couple of nights at close to midnight we felt completely safe. On the last day we left our bags in the secure left luggage area at the hotel, no public access, your belongings are safe, we returned late afternoon and bang on time our driver, arranged through reception, picked us up to take us back to the airport. I have no reservation in recommending your hotel, thank you for a great stay


Anonymous guest

Customer rating:

15-Dec-2019
Breakfast was just wonderful. Nice atmosphere and terrific service!


Anonymous guest

Customer rating:

12-Dec-2019
Excellent. We really enjoyed our stay here. Lovely hotel with proffessional staff. Close to subway and old town. Would recommend


Anonymous guest

Customer rating:

30-Nov-2019
The staff was very helpful and courteous. I thoroughly enjoyed my stay and will book again the next time I’m in Prague. It’s a quick walk to Old Towne Square and the Palladium.


Gordon Riach

Customer rating:

29-Nov-2019
Great hotel,very relaxed,breakfast amazing and rooms spotless. I would recommend avoiding drinks at the lobby bar as they are rather expensive.


Despina Andonova

Customer rating:

28-Nov-2019
Lovely hotel, nice and clean. Staff very accomodating and polite first reception, then cleaners and waiters. We had buffet breakfast included and was very rich and varied. I found it dificult to decide what to go for and it was difficult to manage not to overeat. One thing I was not overly impressed was dinner at the hotel, ok but not exeptional. Coctails in the bar were good though, spa very expencive but lots of thai massage everywhere.


Anonymous guest

Customer rating:

24-Nov-2019
The overall stay was excellent, good breakfast and I even got a cake on my birthday :) the room was clean. I only have one comment regarding check in since my flight was early and I arrived at 10 am it would be nice try to make effort to check in early but I understand it’s your policy.


Anonymous guest

Customer rating:

21-Nov-2019
Beautiful hotel in the heart of Prague. Staff is very attentive and my room was spacious and comfortable. Concierge was able to coordinate drivers, reservations and the ATM right in the lobby was very convenient.


Anonymous guest

Customer rating:

6-Nov-2019
I stayed with my sister for 2 nights to enjoy our short trip in Prague. The room is clean and quiet as we recommended and it was easy to transfer between the hotel and airport. The staffs were kind and had hospitality to their guests. We recommend you to stay at the hotel for sightseeing in Prague.


Androniki Gialama

Customer rating:

6-Nov-2019
What an excellent experience! Upon arrival we got upgraded to a suite which was beautiful, spacious, super clean and luxurious! The hotel itself is gorgeous and, despite being busy, has an aura of quietness and calmness. We also visited the spa for a beer spa experience which was magnificent. The staff were very accommodating, professional and helpful. What I particularly enjoyed was the breakfast. There was great variety and the offer was quickly renewed. We also had a piano player accompanying our breakfast which was an awesome experience. I am very happy with the hotel and would definitely stay there again.


Anonymous guest

Customer rating:

2-Nov-2019
Had an excellent stay at the Grandior, the hotel was spotlessly clean and food great. Staff couldn’t do enough


Anonymous guest

Customer rating:

17-Oct-2019
Bar in lobby. Attached casino. Good hairdryer. Buffet was outstanding. More English TV por favor. Overall a very satisfying experience.


Robert Merchant

Customer rating:

15-Oct-2019
Good location, near the old town, very comfortable rooms, great breakfast. Decor was a bit garish, almost 50's chrome and mirrors, but very clean. Restaurant was good with some Czech options that were very tasty.


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